SHIPPING POLICY

Last Updated: October 17, 2026

Welcome to golfdistanz.shop.

This Shipping Policy explains our shipping destinations, shipping costs, order processing times, estimated delivery times, tracking information, and delivery procedures.

Our goal is to provide customers with clear and transparent shipping information before and after placing an order.

1. SHIPPING DESTINATIONS

We currently offer shipping to the following countries:

• Germany

• Austria

• Spain

• Italy

Shipping is available to eligible delivery addresses in these countries, subject to confirmation during checkout.

2. SHIPPING COSTS

We offer free standard shipping to all four supported countries.

Destination	Shipping Method	Shipping Cost
Germany	Standard Shipping	€0.00
Austria	Standard Shipping	€0.00
Spain	Standard Shipping	€0.00
Italy	Standard Shipping	€0.00

The applicable shipping cost will be displayed before the order is completed.

3. ORDER PROCESSING TIME

Orders are generally processed within 1–3 business days.

Business days are Monday through Friday, excluding applicable public holidays.

Our order cutoff time for shipping calculations is 2:00 PM Berlin local time.

Orders placed after the cutoff time, on weekends, or on public holidays may begin processing on the next business day.

4. ESTIMATED TRANSIT TIMES

After an order has been processed and handed over to the shipping carrier, the estimated transit time is 4–11 business days.

This estimated transit time applies to eligible deliveries to Germany, Austria, Spain, and Italy.

5. TOTAL ESTIMATED DELIVERY TIME

The estimated delivery time includes order processing and transportation.

Country	Processing Time	Transit Time	Total Estimated Delivery
Germany	1–3 business days	4–11 business days	5–14 business days
Austria	1–3 business days	4–11 business days	5–14 business days
Spain	1–3 business days	4–11 business days	5–14 business days
Italy	1–3 business days	4–11 business days	5–14 business days

Delivery times are estimates and may vary due to public holidays, carrier operations, exceptional order volumes, weather conditions, or other circumstances affecting transportation.

Customers retain their applicable statutory rights concerning delayed or undelivered goods.

6. SHIPPING CONFIRMATION AND TRACKING

Once your order has been dispatched, you will receive a shipping confirmation where this service is available.

If tracking is available for your shipment, tracking information will be provided.

Tracking updates may take additional time to appear in the carrier's system.

7. DELIVERY ADDRESS

Customers must provide accurate and complete delivery information during checkout.

Please verify your:

• Full name

• Street address and house number

• Postal code

• City

• Country

• Contact information

If you notice an error after placing your order, please contact us as soon as possible.

Email: dmariyeanaskdhtebeon@gmail.com

We will attempt to accommodate address corrections before dispatch. Changes cannot be guaranteed after shipment.

8. SHIPPING DELAYS

Although we aim to deliver orders within the estimated timeframe, occasional delays may occur.

Possible reasons include:

• Public holidays

• Exceptional shipping volumes

• Carrier delays

• Severe weather conditions

• Incorrect or incomplete delivery addresses

• Other circumstances affecting transportation

If your order has not arrived within the estimated delivery period, please contact our customer support team.

Email: dmariyeanaskdhtebeon@gmail.com

Please include your order number so we can investigate the delivery status.

9. LOST OR UNDELIVERED PACKAGES

If your order has not arrived or tracking information indicates delivery but you have not received the package, please contact us.

We will review the available shipping information and, where appropriate, coordinate with the delivery provider.

Your statutory consumer rights concerning non-delivery remain unaffected.

10. DAMAGED OR INCORRECT DELIVERIES

If your order arrives damaged, defective, incomplete, or incorrect, please contact us as soon as reasonably possible.

Provide your order number, a description of the issue, and photographs where available.

We will review the issue and explain the appropriate next steps in accordance with applicable consumer protection laws.

11. TAXES, CUSTOMS AND IMPORT CHARGES

Applicable taxes and any mandatory additional charges will be disclosed before the customer completes the order.

If customs or import procedures apply to a particular shipment, they will be handled in accordance with applicable law and the information provided to the customer before purchase.

We do not intentionally impose undisclosed additional charges after checkout.

12. ORDER CHANGES AND CANCELLATIONS

If you wish to change or cancel an order, please contact us as soon as possible.

Email: dmariyeanaskdhtebeon@gmail.com

We will attempt to accommodate requests before dispatch.

Once an order has shipped, changes may no longer be possible.

Your statutory right of withdrawal remains unaffected.

13. RETURNS AND REFUNDS

For information about returns, withdrawal rights, return shipping costs, and refunds, please review our Return & Refund Policy.

Consumers generally have a statutory 14-day right of withdrawal for eligible online purchases.

For standard withdrawals involving non-defective goods, customers are responsible for direct return shipping costs.

Mandatory consumer rights remain unaffected.

14. CONTACT INFORMATION

For questions about shipping, delivery times, tracking, or an existing order, please contact:

Business Name: All Plast Engineering Ltd. ApS

CVR Registration Number: 40844376

Registered Business Address:

C/O Beierholm
Knud Højgaards Vej 9
2860 Søborg
Denmark

Customer Service Email: dmariyeanaskdhtebeon@gmail.com

Website: https://golfdistanz.shop